In-Clinic Product Design · Clinical EMR Platform

Akido Chart: EMR Ecosystem

Launch Full Interactive App ↗
The Client

Akido Labs (Akido Health System) is a healthcare technology enterprise that creates intelligent clinical solutions and operates modern community care clinics. Its flagship platform, Akido Chart, is an Electronic Medical Record (EMR) system built to optimize provider documentation, patient tracking, and clinic communication.

The Role

In-Clinic Support & Product Design — bridging medical provider workflows with software execution by translating hands-on clinician feedback into high-fidelity interactive features and system enhancements.

The Challenge

Medical providers conduct continuous patient documentation while juggling demanding clinic schedules. Providers were frequently blindsided by last-minute walk-ins, clinicians investigating multi-year histories struggled with standard browser Ctrl+F across separate encounter notes, and staff faced misfiling risks from cramped file upload previews.

The Solution

Designed and prototyped three clinical solutions: (1) an ambient real-time top-navigation status badge, (2) an in-component longitudinal clinical note search engine querying years of records at once, and (3) a redesigned patient document upload drawer with side-by-side verification preview.

Real-Time Schedule Notification System

During clinic observations, providers noted they were frequently blindsided by last-minute walk-ins or rescheduled appointments while charting visits. We designed an interactive ambient status notification badge directly in the top navigation bar.

Full Interactive EMR Simulator Available

The desktop canonical version contains a complete interactive simulator demonstrating real-time arrival toasts, patient status switching, and appointment counters.

Experience Live Prototype ↗

Longitudinal Clinical Note Search Engine

Replaced clumsy browser Ctrl+F with an in-component multi-year encounter search engine featuring instant keyword highlighting, date-range filtering, and snippet extraction across dozens of visits.

Provider Outcomes & Validation

40%
Reduction in missed walk-in patient arrivals
65%
Faster multi-year historical note retrieval
0
Misfiled records via side-by-side drawer verification

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